'Every Customer Counts’ Commitment
MCS Group has taken steps to promote accessible services and has signed the Equality Commission NI 'every customer counts' commitment statement.
MCS Group aims to provide a service that all our customers can use and in a manner that respects the dignity, independence and choice.
Consistent with our vision of being a business accessible to everyone, we carry out regular reviews of our services. We do this to help us to identify and remove any potential barriers for disabled customers.
Every customer must experience the same high level of service from us. Therefore, we will make every effort to accommodate requests for assistance or reasonable adjustments from customers seeking to access services that we offer.