IT Support Engineer

Technical Support Engineer

San Francisco

There is no sponsorship available. No agencies or C2C. Please do not submit candidates

Our client, a global managed services provider supporting over 250 firms in the banking and finance sector, is looking for a Technical Support Engineer to join their onsite team in San Francisco.

You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure, helping non-technical users keep critical systems running flawlessly.

Training will be in Ireland, so a passport is required.

What You'll Do:

• Provide onsite technical support to clients in a professional, efficient manner

• Troubleshoot and resolve technical issues, escalating complex problems when needed

• Implement system enhancements and upgrades to improve performance and stability

• Carry out routine maintenance, including software updates and configuration changes

What You'll Bring:

• Bachelor's degree in Computer Science, IT, or a related field

• 1+ year's experience in an onsite technical support role

• Background working a similar role

• Ideally in the financial service industry

• Excellent communication and interpersonal skills

• Experience with Microsoft 365, endpoint management, device deployment, and Azure (a big plus!)

To speak in confidence about this opportunity please contact apply via the link

No sponsorship or C2C. No Agencies, please do not submit candidates. Only applicants with full US working rights.